Supplier Selection
Goals and Requirements
Analysis of the goals and compelling reasons to search for external suppliers. Elaboration of a discovery questionnaire with high-level requirements and prerequisites with a report on discoveries with conclusions and recommendations.
Vendor Screening and Methodology
Creation of a detailed vendor questionnaire and a scoring methodology, tailored in accordance with concrete customer needs. Vendor research and analysis, engagement, and preliminary negotiations with vendors. Possibilities for acquisitions.
Vendor Selection and Negotiations
Introduction to short-listed suppliers that meet the requirements and score high, covering the basic metrics. Organization of several rounds of negotiations between the interested parties, support, and advisory in the engagement process.
Vendor Relationship Management
Following through the relationship between the client and supplier. Ensuring the achievement of the settled relationship Key Performance Indicators (KPIs). Mediation in communication and conflict management , negotiation of contracts when necessary.